Frequently asked questions

When will my order ship?
All orders will ship within 1-2 business days unless otherwise stated on the website. You will receive a tracking number via email as soon as your package has been shipped. Please keep in mind that with the holiday season and COVID-19 there are delays with the post office. If you received your shipping notification, your package has been hand-delivered to the post office or UPS. If your package is still listed as pre-transit, please be assured that it has been delivered to the post office.

You have the option to pick USPS Priority or UPS Ground for shipping at check out.

Where do you source your crystals and minerals from?
We carefully hand-select the best quality crystals and minerals from reputable dealers that we have worked closely with for a number of years. We work to ensure that all items are ethically and sustainably sourced.

Where are you located?
We are currently only offering online shopping, and do not have a brick and mortar store.

All orders will ship from Maryland, in the United States.

Do you offer wholesale?
Unfortunately, we are not set up for wholesale buyers at this time.

Where do you ship to? 

All 48 contiguous states and Hawaii. We are currently working on shipping internationally and shipping to Alaska.

when will international shipping be available?

We are working on international shipping at the moment. In the meantime, if there are any products that you are interested in, please email crystalandcraftonline@gmail.com and we will send you a custom invoice.

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